Get answers to all your questions you might have.

We will answer any questions you may have about our online sales right here. Monday to Friday from 09:00 to 21:00 UTC +2

Ruslan Petrovych Tarnopolskyi

Founder and owner

PVT. LTD.

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Tarnopolskyi Alexander Ruslanovich
Director and owner

AGRO TAR-POL sp. z o.o.

 

Irina Alexandrovna Bystrova

Chief Accountant

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Anastasiia Merezhko Członek Zarządu, Sekretariat

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Get a 5% discount for the first delivery of equipment!

🎁 Get a 5% discount on the first arrival of equipment!

Fill out the form and we will contact you, advise you and calculate a personal offer.

What do customers most often ask before ordering a vehicle delivery?

We have collected the most common questions we are asked on a daily basis. We answer them honestly and simply, without unnecessary words.

1. How much does it cost to bring machinery from Europe?

The price depends on the type of equipment, distance and type of delivery.

On average: from 2000 € to 4000 €including design and logistics.

2. Can I send a link from Traktorpool.de, Autoline or Mobile.de?

Yes, of course. We will check the equipment, contact the seller, take photos/videos and give an honest opinion on whether it is worth buying.

3. How long does it take to fit?

In standard cases 7 to 14 days after agreement and prepayment.
The term depends on the country, type of equipment and the delivery queue.

4. What documents will I receive with the equipment?

We provide a complete package:

  • customs declaration
  • invoice
  • certificates of conformity
  • technical passport or similar documents from Europe
5. Is there a warranty for the equipment?

We don't hide flaws, paint over them, or "clean up" the photo.

You see the equipment as it is.

The guarantee is an honest assessment and your control at all stages.

6. What if the equipment doesn't fit?

We do not force you to buy.

If the equipment is questionable at the inspection stage, we reject it and look for another option.

You make your own decisions - we just help you.

7. Do you go out to inspect the equipment yourself?

Yes. In person or with a service technician. We check on-site, test, shoot videos, contact you online and advise you.

8. What is the cost of inspection of equipment?
  • If this is your proposal (for example, with Traktorpool.de) - ≈ 500 € + 0.27 €/km
  • If we choose our own the review is free
9. Do you help with delivery in Ukraine?

Yes, we do. We have our own trawls for oversized cargo, trusted carriers and experience in obtaining permits.

Your equipment will be delivered to your yard - without any hassle.

10. Do you only bring in agricultural machinery?

No. We're also studying:

  • by lorry
  • semi-trailers
  • forklifts
  • spare parts
  • even construction equipment - on request